Contact us

Most questions have a faster answer than the form. Start here — if none of these fit, send us a message and we'll take care of it.

Answers you can get right now

Cancel or update your membership

Do it yourself in your customer hub, where you can also update your card or email.

What happens when you cancel

You keep access through the end of the period you've already paid for, and you won't be charged again. Cancel 2-3 days before your renewal date so it has time to process.

Can't find a shop download

Your download link is on your order confirmation page and in your order confirmation email. Check your spam folder first, then email us and we'll resend it.

Charged twice, or charged unexpectedly

Email us with the date and what you purchased. We'll sort it out — please don't file a dispute first, it slows the fix down.

Can't get into a workshop or summit

Email us the address you registered with. That's almost always the fix.

Working with us

Address

HobbyScool LLC

130 Providence Oaks Pointe

Milton, GA 30004

We answer every message, usually within 1-2 business days.